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Life after lockdown: tracking apps, more virtualization and new priorities

Date: 01/05/2020 Author(s): IESE Insight Document type: Supplementary Material Ready for coronavirus contact-tracing apps and virtual healthcare? A pivot away from excess consumption and materialism? Living in China and working in telemedicine, Myra Yu shares her perspective on what the road ahead might offer as lockdowns are lifted. More information

Technology Addictions and Technostress: An Examination of the U.S. and China

Date: 01/04/2020 Author(s): Christoph Schneider; Stoney Brooks; Xuequn Wang Document type: Article in Journal (refereed) In today's technology-centric world, people are becoming increasingly dependent on the Internet. The most common use of the Internet is through social media, which is used to communicate, share, collaborate, and connect. However, continued usage of a hedonic system can be linked with compulsion or addiction. Since problematic usage/behaviors can lead ... More information

Flipping the digital switch: lessons from the COVID-19 lockdown

Date: 01/04/2020 Author(s): Sandra Sieber; IESE Insight Document type: Supplementary Material Sandra Sieber, professor of Information Systems at IESE, highlights key takeaways from the IESE experience, similar to what many other organizations went through when COVID-19 forced everyone to shift their businesses online and work remotely in record time. More information

The Role of artificial intelligence and data network effects for creating user value

Date: 01/03/2020 Author(s): Robert Wayne Gregory; Ola Henfridsson; Evgeny Káganer; Harris Kyriakou Document type: Article in Journal (refereed) Some of the world's most profitable firms own platforms that exhibit network effects. A platform exhibits network effects if the more that people use it, the more valuable it becomes to each user. Theorizing about the value perceived by users of a platform that exhibits network effects has traditionally focused on direct and indirect network effects. ... More information

Digital reinvention in disruptive times

Date: 01/03/2020 Author(s): IESE Insight Document type: Session (Video)


The swift and extraordinary changes in the way businesses are operating during the coronavirus outbreak are putting them on the fast track to digitalization in ways no one expected. Where should their priorities ...
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Managing AI Within a Digital Density Framework

Date: 01/09/2019 Author(s): Javier Zamora Document type: Book Chapter AI is a new technology that enables organizations to leverage their data to create new value propositions for customers. Javier Zamora argues that the introduction of AI in any organization translates into new business challenges, because the data, both as input, as well as output of AI models, requires a specific governance. In this chapter, Zamora ... More information

Phenomenon-based problematization: Coordinating in the digital era

Date: 01/09/2019 Author(s): Manos Gkeredakis; Panos Constantinides Document type: Article in Journal (refereed) Identifying and revising outdated theoretical assumptions and metaphors is crucial to build new theory about emerging digitally-enabled coordination phenomena. Based on an extensive review of the extant coordination literature, however, we find that the majority of published manuscripts in top IS and management journals has adopted the well-known and ... More information

Changing Models of Work in the Digital Platform Economy

Date: 01/08/2019 Author(s): Robert Wayne Gregory; et al. Document type: Proceedings The proliferation of online labor platforms has significant consequences for the world of work, as workers adopt novel work roles in the gig economy, digital platforms function as new labor market intermediaries, and organizations reconfigure how they operate. This symposium aims to advance our understanding of this relatively novel phenomenon of platform-mediated ... More information

Advances in Information Systems Development

Date: 01/08/2019 Author(s): Document type: Edited book This volume features a collection of papers on emerging concepts, significant insights, novel approaches and ideas in information systems research. It examines advances in information systems development in general, and their impact on the development of new methods, tools and management. The book contains invited papers selected from the 27th International ... More information

Jobs to Be Done

Date: 01/06/2019 Author(s): Jesús Pérez Balaguer; Robert Wayne Gregory; Javier Zamora Document type: Technical Note The Jobs to Be Done (JTBD) theory is grounded upon the fact that customers do not buy products or services but instead "hire" them to do a given "job"; hence its name. This technical note introduces JTBD theory and explains how to apply it in an environment of high digital density. More information Read related article
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