Service and Operations Management

Fundamental Concepts and Parameters of Operations Management

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This technical note introduces the fundamental parameters and terminology for analyzing an operations system from a general management perspective. The aim is to provide managers with the precise, practical terminology they need.
Bibliographic citation: Moscoso, Philip; Lago, Alejandro; Sachon, Marc, "Fundamental Concepts and Parameters of Operations Management", IESE, PN-458-E, 04/2010
Date: 20/04/2010
Author(s): Moscoso, Philip; Lago, Alejandro; Sachon, Marc
Document type: Technical Note
Editor(s): CIIL - Centro Internacional de Investigación Logística
Department: Production, Technology and Operations Management
Languages: Spanish / English