Knowledge and Communication

Decision Criteria for a Banker: Luis Valls-Taberner's Case

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Luis Valls-Taberner was the director of Banco Popular for more than 30 years. He built the bank with personality, efficacy, diplomacy and a long-term vision, putting the customer at the center and turning Banco Popular into the most profitable bank in the world. This technical note aims to delve into that success and provide the reader with some basic criteria to guide them in different areas of decision making.
Bibliographic citation: STEIN, G., GARCÍA DE SANTOS, T. (2022). Decision Criteria for a Banker: Luis Valls-Taberner's Case. IESE, ASNN-16-E.
Date: 01/05/2022
Author(s): Guido Stein; Teresa García de Santos
Document type: Technical Note
Department: Analysis of Business Problems
Sector:
Languages: English