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Innovation and Change Innovation and Change

How profitable are bike-sharing systems?

Martínez, Sergi; Tapia, Albert; Bernardo, Valeria; Rodríguez Planas, Miquel; Ricart, Joan Enric

For every 1 euro invested in urban bike-sharing programs, cities are seeing as much as 1.72 euros in return. Will this golden era of cycling last? A look at the economics, well-being and future directions on two wheels.

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Service and Operations Management Service and Operations Management
IESE Insight
For a regulated public utility like Madrileña Red de Gas, what's the bottom-line incentive to pursue customer-service improvements? The CEO, Alejandro Lafarga, explains his business calling.
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Nueno, Pedro
"In business, as in life, fooling yourself often costs more than facing the truth," says Pedro Nueno. His latest book examines how self-deception happens within companies and offers ways to root it out.
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How rankings shape your growth story
Dávila, Antonio; Foster, George; He, Xiaobin; Shimizu, Carlos
Innovation and Change
London, the smartest city in the world in spite of Brexit
Berrone, Pascual; Ricart, Joan Enric; Duch, Ana; Carrasco, Carlos
Service and Operations Management
Are electric cars the future?
Sachon, Marc; Welter, Beatriz